Terms of Use

These Terms of Use ("Terms") govern your access to and use of TrialWindow, a clinical research workflow platform owned and operated by Layrek ("Layrek", "we", "us"). By accessing or using TrialWindow — including the website at mytrialcue.com and any associated workspace — you agree to be bound by these Terms. If you do not agree, do not use TrialWindow.

If you use TrialWindow on behalf of an organization (such as a research site), you represent that you are authorized to accept these Terms on that organization's behalf.

Access to the TrialWindow workspace is provided by invitation and requires an authorized account. You are responsible for safeguarding your credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

We may suspend or terminate access for any user or organization that violates these Terms, misuses the platform, or uses it for unlawful purposes.

TrialWindow, including its software, design, workflows, features, text, graphics, logos, documentation and the arrangement of all content, is the property of Layrek and is protected by United States and international copyright, trademark and trade secret laws.

Except for the limited rights expressly granted in these Terms, no right, title or interest in TrialWindow is transferred to you. You may not copy, modify, reverse engineer, decompile, create derivative works from, sublicense, resell, or use TrialWindow to build a competing product or service, in whole or in part.

The TrialWindow name, logo and all related marks are trademarks of Layrek. Nothing in these Terms grants you any right to use them without our prior written consent.

You retain all rights to the documents, data and records you upload to or create in TrialWindow on behalf of your organization ("Your Content"). You grant us a limited license to host, store, process and display Your Content solely to operate, maintain and support TrialWindow for you.

You are solely responsible for Your Content, including obtaining any consents required to collect and process participant information, and for complying with all laws and regulations that apply to it, including privacy and medical record requirements.

The features, workflows, screens, and non-public information you see within TrialWindow are confidential. You agree to keep them confidential and to use them only for your own work in connection with your studies. This obligation continues after your access ends.

TrialWindow is a software tool for organizing research operations. It does not provide medical, legal, or regulatory advice, and it does not determine whether any study, document, or process complies with applicable regulations. Your organization remains solely responsible for professional judgments, regulatory compliance, and the accuracy and completeness of your records.

Electronic signature features in TrialWindow are designed to support 21 CFR Part 11 workflows, but compliance depends on how you configure and use them. We make no representation that any particular use satisfies regulatory requirements.

We work to keep TrialWindow available and reliable, but we do not guarantee uninterrupted or error-free operation. We may add, change, or remove features at any time, and may suspend the service for maintenance or other reasons.

We may update these Terms from time to time. When we do, we will post the updated Terms on this page and revise the date below. Continued use of TrialWindow after changes take effect constitutes acceptance of the updated Terms.

TRIALWINDOW IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, LAYREK WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF TRIALWINDOW. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO TRIALWINDOW WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID TO US IN THE TWELVE MONTHS BEFORE THE CLAIM OR ONE HUNDRED DOLLARS.

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles. Any dispute arising from these Terms or your use of TrialWindow will be brought exclusively in the state or federal courts located in Tulsa County, Oklahoma.

Questions about these Terms can be directed to:

Layrek — Attn: TrialWindow Terms

10505 E. 91st Street, Suite 202, Tulsa, OK 74133

info@layrekclinical.com